For over 60 years we’ve served families. How can we help you?
If you wish to contact us directly please fill out and submit the following form or use the information provided below:
James B. Nutter & Co.
Kansas City, MO 64111
Metropolitan Kansas City: 816-531-2345
Outside of Kansas City: 1-800-798-3946
Business Hours: Monday - Friday 8:15 am to 5 pm CDT
Polaris Division-Conventional loans nationwide:
Vanguard Division-FHA loans nationwide: 1-800-875-7334
VA Refinance Division loans: 1-800-575-7334
Home Office-FHA and Conventional loans– Kansas City
Metropolitan area: 816-531-2345
Escalation Process for Fannie Mae and Freddie Mac defaulted loans:
If you feel that your file has been incorrectly reviewed for a foreclosure alternative or that your loan has been inappropriately referred for foreclosure, you may request an escalated case.
Understanding the Process:
- A request for an escalated case must be submitted in writing. Please send your letter to our business address (listed above) and put it to the attention of the Escalated Case Team.
- Once your request is received, a letter will be sent to you within 3 business days notifying you that we are processing your request.
- A resolution will be reached within fifteen to thirty days. If it will take longer than fifteen days, a second letter will be sent to notify you
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